662bd Privacy Policy

1. Who We Are

662bd is an online gaming platform operating at 662bd.io, providing casino games, live dealer games, and sports betting services to players in Bangladesh. When this Privacy Policy refers to "662bd", "we", "us", or "our", it means the 662bd platform and the company operating it.

For the purposes of data protection, 662bd acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for keeping it safe.

If you have any questions about how 662bd handles your personal data, you can reach our team at any time via [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

2. Data We Collect

662bd collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Contact number and email address
• National ID number or passport number (required for identity verification )
• Payment account details (bKash, Nagad, or Rocket number)
• Any information you provide when contacting 662bd customer support

Information generated by platform use:

• Login timestamps, IP addresses, and device identifiers
• Game history, bet amounts, and transaction records
• Session duration and navigation patterns within the platform
• Browser type, operating system, and screen resolution

Information from third parties:

• Payment confirmation data from bKash, Nagad, and Rocket
• Identity verification results from our KYC service provider
• Fraud screening signals from our security partners

3. How We Use Your Data

662bd uses the personal data we collect for the following purposes. We only use your data in ways that are consistent with the reason it was collected.

662bd does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, please contact us at [email protected].

4. Legal Basis for Processing

662bd processes your personal data on the following legal grounds, depending on the specific purpose:

• Contract performance: Processing your registration details, deposits, withdrawals, and game activity is necessary to fulfil our agreement with you as a 662bd player.
• Legal obligation: Identity verification, transaction record-keeping, and anti-money laundering checks are required by applicable law and regulatory requirements.
• Legitimate interests: Fraud prevention, platform security monitoring, and responsible gaming oversight are carried out in the legitimate interests of 662bd and its players.
• Consent: Where we send you promotional communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

5. Data Sharing

662bd does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data required to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: Our KYC partner receives your identity documents and returns a verification result. Documents are not stored by 662bd beyond the legally required retention period.
• Fraud and security services: We share device and behavioural signals with our security partners to detect and prevent fraudulent activity on the 662bd platform.
• Regulatory and legal authorities: 662bd will disclose personal data to law enforcement or regulatory bodies when required to do so by applicable law, court order, or regulatory direction.
• Business transfers: In the event of a merger, acquisition, or sale of the 662bd business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers who receive 662bd player data are contractually required to handle it securely and use it only for the specified purpose.

6. Cookies and Tracking

662bd uses cookies and similar tracking technologies on the 662bd.io website and mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics cookies: Help us understand how players navigate the 662bd platform so we can improve the experience. Data collected is aggregated and anonymised.
• Preference cookies: Remember your settings such as language preference and display options so you don't have to set them every time you visit.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core 662bd platform features.

7. Data Retention

662bd retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the purpose for which the data was collected and by applicable legal requirements.

• Account data: Retained for the lifetime of your account plus 5 years after closure, as required for anti-money laundering compliance.
• Transaction records: Retained for 7 years from the date of each transaction in accordance with financial record-keeping requirements.
• Identity documents: Retained for the duration of your account plus the legally required period, then securely deleted.
• Support correspondence: Retained for 2 years from the date of the last interaction.
• Analytics data: Anonymised and aggregated; not subject to standard retention limits.

When data is no longer required, 662bd securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8. Your Data Rights

As a 662bd player, you have the following rights over your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond within a reasonable timeframe and at no charge.

Please note that some rights are subject to legal limitations. For example, 662bd cannot delete transaction records that are required to be retained under anti-money laundering law. We will always explain clearly if a request cannot be fulfilled and why.

9. Data Security

662bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.

• All data in transit between your device and 662bd servers is encrypted using TLS 1.2 or higher.
• Sensitive data stored on 662bd servers is encrypted at rest using AES-256 encryption.
• Access to player data within 662bd is restricted on a need-to-know basis and protected by multi-factor authentication.
• Our platform undergoes regular security audits and penetration testing by independent security professionals.
• We maintain an incident response plan to detect, contain, and report any data breaches in a timely manner.

While 662bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password for your 662bd account and never share your login credentials with anyone.

10. Children's Privacy

The 662bd platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 662bd platform in any way.

If 662bd becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposits made. If you believe a minor has registered on 662bd, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. For more information on responsible gaming and player protection, visit our Responsible Gaming page.

11. Updates to This Policy

662bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we use your personal data, 662bd will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed.

Your continued use of the 662bd platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with the updated policy, you may request account closure by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 662bd handles your personal data, please get in touch with our team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can contact the 662bd privacy team at: [email protected]

Please include "Privacy Request" in the subject line of your email along with your registered account details so we can locate your data and respond efficiently. We aim to acknowledge all privacy requests within 2 business days and resolve them within 30 days.